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New Claremont Notification System Close to Being in Place

Claremont — The emergency communications system the city decided to purchase following the E. coli scare in the public drinking water system is close to being operational.

Claremont Police Chief Alex Scott told the City Council last night who they will be testing the system in the next month and include information on the town’s website for those who want to use a number different than their landline or who may not have a landline.

Scott said landline numbers in Claremont will be automatically captured into the database for the system, but cell phones or other numbers, such as a place of employment outside the city, will have to be entered.

Scott said once the city puts up its new website residents will be able go to the fire or police department links and click on the CodeRed icon for instructions on how to enter a phone number. Scott also said the system can alert residents via email or text message.

“They can designate how they want to receive the emergency notice,” Scott said.

The city chose to purchase CodeRed from Emergency Communication Network in Florida because of ease of use, price and the number of customers in New Hampshire, Scott told the council.

“They installed the reverse 911 for the state,” Scott said.

In December, the presence of E. coli was discovered at one of the locations where the city regularly takes water samples for laboratory testing. The state immediately issued a boil water order and the city and school district began notifying residents. Even though the notification process was finished in about four hours, not everyone was notified simultaneously, with many finding out via social media, phone calls and word of mouth.

CodeRed will allow the city to send an emergency notification, similar to what the school district does now, to everyone in the database at the same time.

Patrick O’Grady can be reached at