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From the Publisher: An update on the ‘Valley News’ press change

  • Dan McClory. Copyright Valley News. May not be reprinted or used online without permission. Send requests to permission@vnews.com.


Friday, February 08, 2019

I want to give you a short update on the Valley News press change.

We have now been printing on the new offset press in Penacook, N.H., for just over one week. We have been printing the Sunday Valley News on the old Concord Monitor press while we refine some workflow issues.

As you have seen, we still have several things to work on. We are also working on a slightly earlier deadline than originally planned while we iron things out.

Design & content

We expect to have the issue of extra white space on the top and bottom of the pages resolved in the near future.

The reproduction is a work in progress. The black & white photos are too dark and some color needs fine-tuning. Some image issues are occasionally creating "ghosting" appearances. We will continue to work on the process until we get it right.

Sudoku was not published one day and some papers were missing sections on Feb. 2 and 3, leading some readers to think these were intentional content changes. In fact, these were errors that are being addressed.

Delivery

The delivery in many areas is not at the level that that we want and expect to provide. Our goal is to have most papers, if not all, delivered by 6:30 a.m. weekdays and 7:30 a.m. weekends.

After the first couple of days, we altered our transportation process and we are now getting all the papers out of our West Lebanon facility by our target time of 3 a.m. most days.

We still have more than a dozen delivery routes that do not have permanent drivers. Some people are delivering multiple routes. This has been a problem for more than six months and is unrelated to the press and design change, and we are doing our best to fill all routes.

You can report a missed delivery by logging into to your account at www.vnews.com and clicking “my account” in the top right corner. 

Thank you

We appreciate all the input (good and bad) we have received. Readers are welcome to send me feedback at dmcclory@vnews.com.

Thank you for reading the Valley News. We appreciate your patience during this transition.

Dan McClory

Valley News publisher