Dave Rice, an inmate at the Southern State Correctional Facility in Springfield, Vt., a coach in the Open Ears program, enters the room where he meets with his inmate peers to listen to their concerns and fears in Springfield, Vt., Wednesday, July 18, 2018. Rice earns $7 per day working in the position. Inmates who take advantage of the opportunity to see a peer support coach do so voluntarily. (Valley News - James M. Patterson) Copyright Valley News. May not be reprinted or used online without permission. Send requests to permission@vnews.com.
Dave Rice, an inmate at the Southern State Correctional Facility in Springfield, Vt., a coach in the Open Ears program, enters the room where he meets with his inmate peers to listen to their concerns and fears in Springfield, Vt., Wednesday, July 18, 2018. Rice earns $7 per day working in the position. Inmates who take advantage of the opportunity to see a peer support coach do so voluntarily. (Valley News - James M. Patterson) Copyright Valley News. May not be reprinted or used online without permission. Send requests to permission@vnews.com. Credit: James M. Patterson

On a Friday night in March, a 37-year-old inmate at the Southern State Correctional Facility in Springfield hanged himself in his cell. Some inmates were having difficulty coping with the sudden loss of a friend. Others were angry the Vermont Department of Corrections hadnโ€™t done more to prevent the tragedy.

To help them sort through the range of emotions, prison officials called on Dave Rice. Over that weekend, Rice met one-on-one with prisoners behind closed doors.

โ€œItโ€™s not about giving a right answer, but just listening,โ€ Rice said. โ€œItโ€™s about letting guys express their feelings.โ€

Rice, 51, might have seemed an unlikely choice to serve as counselor. Heโ€™s an inmate himself.

In January, Vermont became one of the first states to use offenders to provide forensic peer support services. Rice was among 16 inmates from across the state handpicked to undergo training to become โ€œOpen Earโ€ coaches.

So far, Rice has met with about 30 inmates who are looking for someone to talk with about their problems. They might have just received news that their wife has filed for divorce or theyโ€™re about to lose their parental rights.

First-time inmates โ€” too scared to approach other inmates or guards โ€” bring their questions about the routines of life behind bars. The food? โ€œNot great,โ€ Rice warns them.

In prison, offenders are told when to eat, where to sleep and when theyโ€™re allowed outdoors. โ€œControl of their lives have been taken away from them,โ€ Rice said.

I suspect about now that some people are wondering: Why should the outside world care about the mental well-being of convicted criminals?

Simple: About 90 percent of offenders eventually get out. Itโ€™s in societyโ€™s best interest that they have tools to better prepare them for life back on the streets.

The way I look at it, any program that might keep people from returning to prison is worth a shot. It costs Vermont taxpayers nearly $60,000 a year to keep an offender locked up. With an annual corrections budget of $150 million or so, the $16,000 it cost to get the โ€œOpen Earsโ€ program off the ground is money well spent.

Some background:

About 10 years ago, a private Pennsylvania company called Peerstar began working with the Yale School of Medicine to provide peer support to inmates with mental illness in hopes of reducing recidivism.

โ€œForensic peer support is a young but growing field,โ€ wrote the nonprofit Center for Public Policy Priorities, of Austin, Texas, in 2014. โ€œPeer support specialists make contributions to recovery above and beyond what is provided by traditional mental health staff. Three of these unique contributions are: role modeling, street smarts, and empathy.

โ€œIn sharing their personal stories, peer support specialists become role models for self-care and instill hope.โ€

Vermontโ€™s prison population has declined in recent years, but the state still has about 1,750 people behind bars, including 207 in Pennsylvania. Roughly 45 percent of the stateโ€™s prisoners receive mental health services. But the bottom line: โ€œMental health workers donโ€™t know what itโ€™s like to be an inmate,โ€ said Ed Adams, superintendent of the Springfield prison, which currently has 360 inmates.

When the decision was made to give peer support a try, the staffs at the stateโ€™s six prisons were asked to identify offenders who would make good coaches. It wasnโ€™t just about selecting people who were trustworthy and good listeners. โ€œThey needed to be guys who could handle the added stress,โ€ Adams said. โ€œThey had to have stability in their own lives.โ€

Some inmates declined the offer. They werenโ€™t interested in moving for a month to the Northwest State Correctional Facility in St. Albans, where the training was taking place. They also werenโ€™t given much incentive. Since Vermont eliminated so-called good time about 15 years ago, participating in the program wouldnโ€™t earn coaches a reduction in their sentences.

โ€œIt was a massive experiment,โ€ said Annie Ramniceanu, the DOCโ€™s addiction and mental health systems director. โ€œWe had never as a department, as far as I know, developed an inmate-to-inmate program.โ€

She briefed lawmakers on the program during this yearโ€™s legislative session. She emphasized that it would be open to all inmates โ€” not just those who were struggling with mental illness.

โ€œIt makes a lot of sense,โ€ said Rep. Alice Emmons, a Springfield Democrat who chairs the House Committee on Corrections and Institutions. โ€œOffenders are more likely to connect with other offenders than supervised staff who go home at the end of the day.โ€

Coaches are โ€œexperiencing the same things day-to-dayโ€ as the inmates theyโ€™re working with, Emmons added.

Ramniceanu wasnโ€™t involved in selecting the potential coaches and didnโ€™t ask about their crimes. โ€œAs long as someone was willing to do this, I was willing to take a chance,โ€ she said.

Rice and two other Springfield inmates were transported to St. Albans in the middle of the night without being told a lot about what was ahead of them.

Why did Rice sign up? When he was incarcerated in the early 2000s, he told himself that his time in prison โ€œwasnโ€™t going to be all for nothing.โ€ Heโ€™d already been volunteering inside the prison to help inmates with chronic illnesses, along with working as a janitor.

In St. Albans, they were enrolled in Peerstarโ€™s training program, which was led by a former Pennsylvania inmate. After graduating from the month-long program, the 16 men learned theyโ€™d earn $7 a day โ€” the most that inmates can earn in Vermont โ€” for coaching.

Providing the program took root.

Prison staffs โ€” from superintendents to correctional officers โ€” had to be convinced that Open Ears would be effective in reducing inmatesโ€™ stress levels, which could make their lives easier and safer. At the same time, inmates had to be assured that it wasnโ€™t a DOC trick to get them to open up, only to have what they said used against them.

โ€œThis is a cultural shift,โ€ said Colleen Nilsen, the DOCโ€™s chief of mental health services. โ€œItโ€™s been a leap of faith on both sides.โ€

The one-on-one sessions were scheduled in rooms reserved for confidential meetings between attorneys and their incarcerated clients. Thereโ€™d be no guards or audio recorders in the room. (In Springfield, a glass partition separates the room from a guard station.)

Rice starts off by telling offenders that this is a โ€œsafe environment where you can talk about whatever you need to get off your chest, and it doesnโ€™t go beyond this room.โ€

It was made clear to prison staffs that โ€œcoaches werenโ€™t rats,โ€ Ramniceanu said. โ€œThey couldnโ€™t be used as informants and the staff couldnโ€™t strong-arm them into providing information.

โ€œThe amount of freedom we were giving inmates was new to everyone.โ€

DOC officials drew up confidentiality guidelines to protect coaches and their clients. Secrecy was to be maintained โ€œexcept when someone reports they have a plan to kill themselves or someone else, escape from custody, kill a victim upon release or plan to introduce a weapon.โ€

For the coaches to have credibility, they couldnโ€™t be doing the DOCโ€™s dirty work or blabbing to other inmates. If either happened, the โ€œprogram would be over,โ€ Ramniceanu said. โ€œOffenders wouldnโ€™t come back.โ€

But even with the promise of confidentiality, it was a hard sell. Many inmates think, โ€œIโ€™m tough. I donโ€™t need this,โ€ said superintendent Adams.

In addition, โ€œno inmate wants to be the first or second to sign up,โ€ he said. โ€œBut inmates are seeing that itโ€™s not a big deal. Itโ€™s starting to take off.โ€

Inmates can request to see a coach or be referred by the staff. โ€œThe buy-in by staff is slowly happening,โ€ said Kristen Sulzman, the volunteer coordinator at the Springfield prison.

In June, Springfieldโ€™s coaches had 65 requests for their services. In just the first two weeks of July, there were 38 requests, Sulzman said. One coach recently left prison after completing his sentence, leaving Rice and another inmate to carry the load.

Rice agreed to be interviewed and photographed last week. Under DOC rules, the state contacts victims in advance to get their consent. In Riceโ€™s case, the victims were OK with him appearing in this column.

Rice, who is from Springfield, is serving a minimum sentence of 20 years for sex offenses. Heโ€™s been incarcerated for 16 years. โ€œI know the damage that Iโ€™ve done, but it doesnโ€™t excuse my previous behavior,โ€ he told me.

As a coach, Rice said he encourages inmates to focus on what they can control, which in prison isnโ€™t much. He often pitches the benefits of Community High School of Vermont, the DOCs educational program where he earned his degree in 2014.

When the time is right, Rice is frank with the men who come to see him. โ€œYour past doesnโ€™t have to define you, but what are you are going to do about it?โ€ he asks. โ€œYou have to get right. You have to change the behavior that got you in here.โ€

Often that behavior includes abusing drugs and alcohol. Rice can relate. โ€œIโ€™m a former heroin addict,โ€ he said.

Participation in Open Ears is strictly voluntary. Rice has had inmates who were referred by staff walk out after five minutes. It wasnโ€™t for them.

โ€œThe power is in their hands,โ€ he said. โ€œIโ€™ve done a lot of time. I let them know thereโ€™s always hope.โ€

Jim Kenyon can be reached at jkenyon@vnews.com.

Jim Kenyon has been the news columnist at the Valley News since 2001. He can be reached at jkenyon@vnews.com or 603 727-3212.