At the Hospitals: Aug. 3, 2014



Outcomes and Quality Leader Joins D-H Leadership Team

Lebanon — Dr. John D. Birkmeyer, a general surgeon and head of the Center for Healthcare Outcomes and Policy at the University of Michigan, has been named executive vice president for enterprise support services across the Dartmouth-Hitchcock health system. In the newly created position, Birkmeyer will work to create a regional and national model for convenient, accessible, high-quality, low-cost health care, Dartmouth-Hitchcock said in a recent news release.

“John Birkmeyer is one of the most innovative minds in health care today,” James Weinstein, president and CEO of Dartmouth-Hitchcock, said in a recent news release. “His impact on health care quality and our understanding of outcomes variation is enormous.”

Between 1989 and 2004, Birkmeyer served as chief of surgery at the VA Medical Center in White River Junction, as chief of the section of general surgery at Dartmouth-Hitchcock, and as a contributor to the Dartmouth Atlas of Healthcare. A graduate of Boston College and Harvard Medical School, Birkmeyer received his general surgery training at Dartmouth. He joined the Dartmouth faculty in 1996. In 2004, he moved to the University of Michigan.

His published studies, many of which have appeared in the New England Journal of Medicine , Journal of the American Medical Association and The Lancet, have been cited more than 20,000 times in the scientific literature. He has written white papers on performance measurement for the Centers for Medicare and Medicaid Services and the Institute of Medicine. He is the founder and chief scientific officer of ArborMetrix, a venture capital-funded analytics and services company. With 50 employees based in Ann Arbor, the company works with health systems and health plans to enhance quality and cost-efficiency in acute and specialty care.

Birkmeyer was elected to the Institute of Medicine of the National Academy of Sciences in 2006.

Valley Regional Housekeeping Staff Achieves Perfect Survey Results

Claremont — During the most recent quarterly reporting period of March through May, 100 percent of recently discharged Valley Regional Hospital patients who returned satisfaction surveys gave the hospital the highest rating for cleanliness.

“The environmental services team plays a critical role in safe patient care,” Peter Wright, the hospital’s president and CEO, said in a recent news release. “Every square inch of our facilities must not only look clean to the eye, it must be completely sanitized to prevent infection. We are so proud of each and every team member for the hard work they do every day to achieve these results.”

All patients who are discharged from hospitals across the country receive the Hospital Consumer Assessment of Healthcare Providers and Systems survey, the first national, standardized, publicly reported survey of patients’ perspectives of hospital care.

The survey asks 27 questions about their recent hospital stay, including 18 core questions about critical aspects of their hospital experience. All results for all hospitals are available to the public at the website

Twin State Psychologist Licensed As Master Alcohol and Drug Counselor

Claremont — Dr. Richard Root, of Chester, Vt., was recently licensed as a master alcohol and drug counselor by the New Hampshire Board of Licensing for Alcohol and Other Drug Use Professionals.

A board certified clinical psychologist, Root is a founding member of Twin State Psychological Services, which has offices in Claremont, Springfield, Vt., and Ludlow, Vt. In addition to his work with Twin State, he also serves on the medical staff of Valley Regional and Springfield hospitals. Root has published articles on the clinical and theoretical aspects of the diagnosis and treatment of ADHD, Twin State Psychological Services said in a recent news release. He has held leadership positions with the Vermont and New England psychological associations.

Brownsville Resident Named Employee of the Month at Mt. Ascutney

Windsor — Tim Flinn, of Brownsville, has been named employee of the month at Mt. Ascutney Hospital and Health Center for July. The monthly award recognizes employees who have demonstrated sustained service excellence in their respective departments and have displayed compassion, a caring approach and continuous hard work within their community.

Flinn works in plant management and security service. According to his colleagues, he is always willing to help out, often works weekends, and is responsible, reliable and talented, the hospital said in a recent news release. “He would do just about anything for anyone and is a very caring person. He definitely deserves the recognition as employee of the month for his excellence in customer service and ability to problem solve with compassion and effort.”

— Compiled by Aimee Caruso