Vt. Exchange Back Online After Flaw Shuts Website

Montpelier — After taking Vermont Health Connect offline for about 15 hours, Shumlin administration said Thursday that they have fixed the website’s malfunctioning mechanisms.

Employees of companies that have elected to offer health insurance through the online market should no longer encounter errors when they attempt to select their plans, Department of Vermont Health Access officials said.

The Vermont Chamber of Commerce, which has the state’s largest navigator grant, reported that, up until last week, every employee application they had worked on had become stuck at this point.

“Navigator accounts were filled with dozens and dozens of ‘pending’ applications with no solution for how to finalize them,” the Chamber noted in a report to lawmakers Thursday.

The site is usually down for maintenance between midnight and 5 a.m. each night,a spokeswoman said, but this particular repair required additional time.