U.S. Home Inspection Companies Expand

When Bill Redfern was a real estate broker in Canada, he often ran into delays and problems with home inspections, which put a damper on sales.

So he started thinking about launching a home inspection company, and eventually opened the first franchise of A Buyer’s Choice Home Inspections in Halifax, Nova Scotia, in 2007. “I saw a real need for professionalism, standardization and uniformity in the home inspection industry,” said Redfern, 46, the company’s president and chief executive.

By the time A Buyer’s Choice celebrated its second anniversary, it had become the largest home inspection franchisor in Canada, Redfern said, with double-digit increases in the number of franchises and revenue, each year. Then the real estate downturn hit, and Redfern decided the time was right to enter the U.S. market.

He moved A Buyer’s Choice’s corporate office to Pompano Beach, Fla., in October 2011 and created a training center for franchisees.

Today, A Buyer’s Choice has 30 franchises in the United States, plus 130 in Canada and 30 more spread out among the Czech Republic, New Zealand, Chile and Slovakia, said Redfern, who lives in Fort Lauderdale, Fla.

Hank Lobdell bought a franchise in Tampa, Fla., last August, after working in property management for 20 years.

“I wanted to be my own boss again, and everything I saw that they offered, and the value in the company, as well as the procedures they had in place, it just seemed logical,” said Lobdell, 46.

He did 15 home inspections in March, and is on target to do 20 to 25 this month, charging $270 for a condo, and up to $500 for a home, as well as $150 for four-point wind mitigation reports.

Lobdell is trying to add five inspections each month, and when he reaches his goal of 50 a month, he figures he can take home $140,000 to $160,000 a year after taxes.

“It’s been great,” he said. “Tampa is a market that’s pretty strong right now, a market that’s coming back, and in certain price ranges, homes are getting multiple offers. I’m developing relationships with Realtors, and the Realtors using me say they love the service and love the reports I submit.”

A Buyer’s Choice has seen its revenue rise with its franchise volume, from $800,000 in 2007 to $2 million in 2012.

Overall, the home inspection industry is largely fragmented, with most inspectors operating as independent business men and women, said Bill Jacques, president of the Des Plaines, Ill.-based American Society of Home Inspectors. Other large franchisors include AmeriSpec and Pillar to Post, said Jacques, who runs his own home inspection business in Charleston, S.C.